Adhering to all food safety and quality regulations
Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
Transport departing guests’ luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest
Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
Overseeing monthly budgeting and security, as well as household inventories for the property
Assisting the employer and other household staff with the planning of events
Overseeing the smooth running of hosted events, parties, and dinners.
supervising room attendants and cleaning staff, checking that rooms are cleaned to a high standard
drawing up a shift rota for staff
hiring and training new employees
stocktaking and ordering cleaning equipment, linen and room supplies
checking for faults or damage and arranging repairs and rout.
Work with the restaurant manager to price and change menu items.
Schedule work shifts for employees.
Store all food products in compliance with health and safety regulations.
Ensure the kitchen is clean and organized.
Maintain weekly and monthly cost reports.
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