CALL CENTER EXECUTIVE JOBS IN DUBAICALL CENTER EXECUTIVE JOBS IN DUBAI

Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity.

• Answer incoming calls and respond to customer’s emails • Management and resolve customer complaints • Sell Identify and escalate issues to supervisors • Provide relevant information to customers • Research required information using available resources • Research, identify, and .