The duties of a Cafe Manager include managing operations, hiring and training staff, ordering supplies, tracking finances, maintaining cleanliness, resolving customer issues, and building customer loyalty.
Supports the Top Management in the HSE Policy and Guidelines issue
Supports the Top Management in the Organization roles and responsibilities definition, for what concerns safety aspects
Supports the Top Management in the HSE Management System standard issue.
A Food and Beverage Manager oversees all aspects of food and beverage operations, aiming to maximize sales and profitability while ensuring high-quality guest experiences.
Delivering a comprehensive service to enquiring customers
Possibly delegating certain customer enquiries to specific teams
Managing a large number of incoming calls and emails
Managing customers’ accounts
Keeping a record of customer interaction and details of actions taken
Communicating with.
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