Call Center Manager

NEW
REF 1894225
9 hours ago | Sharjah | full time
General
Location: Sharjah
Occupancy: full time
Description
A Call Center Manager is a professional in charge of hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping motivate their team to do the same using key metrics.
Requirements
High school diploma or equivalent.
More education or experience in a related field may be preferred.
Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
Provisions
Salary: to be discussed
Publisher
direct employer
more than 200 employees