NEW
REF 1915996
11 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Answering phone calls and emails and delivering messages to staff members.
Greeting patients and visitors, answering basic questions, and directing them to the correct departments.
Maintaining patient records and updating their medical data, both manually and electronically.
Organizing the paperwork and opening files for new patients.
Verifying patients insurance information.
Assisting Doctors with patient examinations, as needed.
Collecting and documenting patients basic health information, including height, weight, and vital signs, for the Doctors to review during examinations.
Recording Doctors orders regarding patient care and scheduling the appointments.
Tracking inventory and ordering supplies.
Maintaining employee timesheets and attendance records.
- Requirements
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
- Provisions
- Salary: to be discussed
- Employment visa provided
- Medical insurance provided
- Publisher
- recruitment agency
- 50 - 200 employees