NEW
REF 1839992
14 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- A customer service assistant is a companys first point of contact with customers, responsible for representing the company and enhancing the customer experience. They may work in a variety of industries, including retail, telecommunications, finance, and healthcare.
- Requirements
- Certainly, here are some common requirements for a Customer Service Assistant role:
Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.
Customer Focus: A strong customer-centric mindset with a commitment to providing outstanding service and resolving customer issues.
Problem-Solving Skills: The ability to identify problems, analyze situations, and find practical solutions to address customer concerns.
Patience and Empathy: Patience in dealing with frustrated or upset customers and the ability to empathize with their situations.
Product Knowledge: Familiarity with the companys products, services, policies, and procedures to assist customers effectively.
- Provisions
- Salary: to be discussed
- Medical insurance
- Accommodation provided
- Publisher
- recruitment agency
- up to 50 employees