REF 1836795
26.06.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- To join : immediately
- Description
- Customer inquiries: Answering customer questions and providing information over the phone, email, webchat, social media, or in person
Processing orders and returns: Processing orders, returns, and transactions, and issuing receipts
Resolving complaints: Handling customer complaints and issues, and issuing refunds when needed
Providing information: Sharing information with customers on products and services, such as prices and deals
Demonstrating products and services: Demonstrating products and services to customers
Documenting customer interactions: Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
- Requirements
- High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
- Provisions
- Salary: to be discussed
- Transportation
- Publisher
- recruitment agency
- up to 50 employees