REF 1705075
01.01.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
The position is full time Sunday - Thursday with a competitive salary based on qualifications and experience.
- Requirements
- Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
- Provisions
- Salary: to be discussed
- Transport provided
- Accommodation provided
- Publisher
- direct employer
- up to 50 employees