Call Center Executive

REF 1909153
06.10.2025 | Dubai | full time
General
Location: Dubai
Occupancy: full time
Description
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services
• Collaborate with other call center professionals to improve customer service
• Help to train new employees and inform them about the company’s customer management policies
Requirements
Good English required
Provisions
Salary: to be discussed
Medical insurance
Accommodation provided
Publisher
recruitment agency
50 - 200 employees