REF 1909174
06.10.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- A Call Center Administrators job description focuses on overseeing the daily operations of a call center, ensuring smooth functionality and efficient customer service. They manage staff, resources, and communication, ensuring that all aspects of the call center are running effectively, from technology to customer service representatives.
- Requirements
- High School Diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
- Provisions
- Salary: to be discussed
- Employment visa
- Medical insurance provided
- Accommodation
- Publisher
- direct employer
- 50 - 200 employees