Call Center Manager
NEW
REF 1857933
33 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- 1.mapping plan every week of communication
2. Divide the client data with equal dept.
3.critical case handle and close
4.everyday provide details to all stakeholders
- Requirements
- Proven experience as call center manager or similar position
Experience in customer service is required
Knowledge of performance evaluation and customer service metrics
Solid understanding of reporting and budgeting procedures
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
Proficient in MS Office and call center equipment/software programs
- Provisions
- Salary: to be discussed
- Employment visa provided
- Publisher
- recruitment agency
- 50 - 200 employees