Patient Administrator

REF 1785369

21.04.2025 | Dubai | full time

Description: We have a great opportunity for the right candidate to join our patient services team. We are looking for someone with a passion for primary care and the drive to support our clinical service.

Reporting to the Administration Manager, the ideal candidate will ideally have worked in a busy surgery, and/or in a similar administrative role. This opportunity will involve processing incoming patient information, liaising with internal and external healthcare professionals as well as other administrative duties including supporting our reception team.

Patient Administrator Responsibilities:

-To have a thorough knowledge of all administration procedures.
-To work in accordance with written protocols.
-To carry out specific administration tasks.
-Processing, clinical coding and workflow of incoming mail.
-Summarising incoming medical records.
-Deduction and redirection of patient records.
-Referrals and E-referrals.
-Issuing patient medication and dealing with any queries over the telephone.
-Covering Reception when short staffed.

Requirements: Passion to serve others - a true caregiver
Excellent knowledge of emergency response and first aid
Knowledge of housekeeping activities and cooking with attention to dietary constraints
Willingness to adhere to health and safety standards
Respectful and compassionate
Good time management skills
Outstanding communication and interpersonal skills
Strong ethics
Physical endurance
High school diploma or equivalent