Call Center Supervisor
NEW
REF 1840793
40 hours ago | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload.
- Requirements
- Experience: 1 - 3 years
- Experience in UAE is an advantage
- Bachelor Degree required
- Arabic is an advantage
- Filipino preferred
- Male preferred
- Provisions
- Salary: to be discussed
- Medical insurance
- Publisher
- recruitment agency
- 50 - 200 employees