REF 1874754
18.08.2025 | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- Urgently Hiring
Customer Services Agent (Male/ Female)
For Qatar Airways- Hub Customer services dept.
Qualifications: Vocational, Tertiary or Trade, Intermediate English
Skills: Excellent Grooming Skills, English Communication Skills
Language Requirement: Arabic, French, German, Chinese, and Spanish
Nationality: Any
- Requirements
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
- Provisions
- Salary: to be discussed
- Medical insurance provided
- Accommodation
- Publisher
- direct employer
- up to 50 employees