REF 1758039
15.03.2025 | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- To join : immediately
- Description
- Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Adhering to a company’s policies and procedures at all times when assisting customers
- Requirements
- Outstanding interpersonal and negotiation skills.
Proficient in computers and MS office software.
Excellent written and verbal communication skills.
- Provisions
- Salary: to be discussed
- Medical insurance provided
- Publisher
- direct employer
- 50 - 200 employees